Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Industria Personnel Services
Hinckley
Elevate your career in customer service with a fulfilling role that promises a blend of challenge and reward. A reputable company is in search of a dedicated Customer Service Representative to join their dynamic team in Hinckley to deliver outstanding support and build strong customer relationships. As the face of the company, you will be instrume
Job Source: Industria Personnel Services1 Tech Staffing Ltd
Birmingham, West Midlands (County)
Customer Service Representative - Healthcare/Medical Birmingham, Office-Based Up to £23,500 DOE We are seeking a dedicated and empathetic Customer Service Representative to join our clients customer care team. The ideal candidate will possess excellent listening skills, a strong understanding of client needs, and the ability to manage administrativ
Job Source: 1 Tech Staffing LtdStaffline Branches
Tamworth, Staffordshire
Staffline are Hiring!! We are keen to speak with experienced Service/Customer Service/Operations Administrators, who can think outside the box and on their feet!!! Who can demonstrate excellent communication skills, whilst dealing with multiple departments, internally and externally, in a fast-paced manufacturing environment In this role, you will
Job Source: Staffline BranchesEurofins
Wolverhampton, England, United Kingdom
Working hours are Monday - Friday, rotational shifts of 8am-4pm, 9am-5pm or 10am-6pm. The purpose of the role is to be the first point of contact for any customer communication coming into Eurofins, including interco partners; to ensure the customers get a timely response or are directed to the appropriate business area quickly and efficiently. •
Job Source: EurofinsAggreko plc
Cannock, Staffordshire
We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for a Customer Service Representative, based in our Cannock location. Why Aggreko? Her
Job Source: Aggreko plcAdecco
Tamworth
Job Title: Customer Service Representative - Nights Location: Tamworth - Annual salary: £28,000 (Temp to Perm) - Contract Type: Temporary to Permanent - Working Pattern: Night Shift Responsibilities: Providing exceptional customer service over the phone to resolve customer inquiries, complaints, and issues in a professional and timely manner.
Job Source: AdeccoAdecco
Tamworth, Staffordshire
Job Title: Customer Service Representative - Nights Location: Tamworth - Annual salary: £28,000 (Temp to Perm) - Contract Type: Temporary to Permanent - Working Pattern: Night Shift Responsibilities: Providing exceptional customer service over the phone to resolve customer inquiries, complaints, and issues in a professional and timely manner.
Job Source: AdeccoPertemps Wolverhampton Commercial
Walsall
Are you passionate about delivering excellent customer service? Speak fluent German? Apply now to start your journey… Position: German Speaking Customer Service Representative Location: Walsall Salary: £24,000 - £26,000 Hours: Full-Time, 37.5 hours per week About the role: Our client is seeking a highly motivated and customer-focused German-Speak
Job Source: Pertemps Wolverhampton CommercialTamworth, Staffordshire
£ 25000 - 27000/annum
Customer Service Representative
Tamworth
Permanent
Up to £27,000 per annum DOE
Monday-Friday – 8:30am-5:00pm
We are working with a global manufacturing business who are looking for an experienced Customer Service Representative to join their friendly team in Tamworth. In this role, you will provide exceptional customer support and ensure customer satisfaction by promptly and accurately addressing their needs and concerns. This is an exceptional opportunity for a keen and enthusiastic professional to join a growing business who are at an exciting phase in their organisational journey.
Responsibilities and duties will include, but not limited to:
* Effectively communicate with customers via phone, email, and chat, to provide prompt assistance and resolve inquiries or complaints.
* Identify customers' needs and concerns and provide appropriate solutions or alternatives within company guidelines.
* Acknowledge and respond to customer feedback, suggestions, and inquiries in a professional and timely manner.
* Document all customer interactions, including details of inquiries, complaints, and resolutions, in our customer relationship management (CRM) system.
* Collaborate with other team members and departments to ensure seamless customer experience and follow-up on outstanding issues.
* Maintain a high level of product knowledge and stay updated on company policies and procedures to provide accurate information to customers.
* Maintain customer records.
* Maintain and monitor stock levels for product.
* Communicate with carriers, productions site and despatch.
* Handle and resolve escalated customer issues and complaints with professionalism and empathy.
* Contribute to a positive and supportive work environment, fostering teamwork and collaboration.
Skills and Experience:
* Proven customer support experience or experience in a similar role.
* Excellent verbal and written communication skills with the ability to articulate information clearly and concisely.
* Strong active listening and problem-solving skills.
* Ability to handle multiple tasks simultaneously while maintaining attention to detail.
* Demonstrated ability to remain calm and professional in challenging situations.
* Proficient in using customer service software, CRM systems, and Microsoft Office suite.
* Ability to work independently and as part of a team.
* Flexible schedule with the ability to work weekends, evenings, and holidays if required.
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Reference: DE26181
Email Alert for Customer Service Representative jobs in Tamworth, Staffordshire
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.