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Prince Personnel Limited
Tamworth, Staffordshire
Customer Service Representative Tamworth Permanent Up to £27,000 per annum DOE Monday-Friday – 8:30am-5:00pm We are working with a global manufacturing business who are looking for an experienced Customer Service Representative to join their friendly team in Tamworth. In this role, you will provide exceptional customer support and ensure custo
Job Source: Prince Personnel Limited1 Tech Staffing Ltd
Birmingham, West Midlands (County)
Customer Service Representative - Healthcare/Medical Birmingham, Office-Based Up to £23,500 DOE We are seeking a dedicated and empathetic Customer Service Representative to join our clients customer care team. The ideal candidate will possess excellent listening skills, a strong understanding of client needs, and the ability to manage administrativ
Job Source: 1 Tech Staffing LtdStaffline Branches
Tamworth, Staffordshire
Staffline are Hiring!! We are keen to speak with experienced Service/Customer Service/Operations Administrators, who can think outside the box and on their feet!!! Who can demonstrate excellent communication skills, whilst dealing with multiple departments, internally and externally, in a fast-paced manufacturing environment In this role, you will
Job Source: Staffline BranchesEurofins
Wolverhampton, England, United Kingdom
Working hours are Monday - Friday, rotational shifts of 8am-4pm, 9am-5pm or 10am-6pm. The purpose of the role is to be the first point of contact for any customer communication coming into Eurofins, including interco partners; to ensure the customers get a timely response or are directed to the appropriate business area quickly and efficiently. •
Job Source: EurofinsAggreko plc
Cannock, Staffordshire
We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for a Customer Service Representative, based in our Cannock location. Why Aggreko? Her
Job Source: Aggreko plcArdour Associates Ltd
Birmingham
Job Title: Danish Speaking Customer Service Executive Location: Central Birmingham (Predominately Hybrid) About the Role: Seeking a Customer Service Executive to join the team, providing exceptional service to a global customer base. Responsibilities include managing customer queries, coordinating appointments, troubleshooting and ensuring seamless
Job Source: Ardour Associates LtdPathway Group
West Midlands
Company Description Pathway Group is excited to announce an excellent opportunity for entry-level Customer Service trainees. This role is perfect for individuals eager to launch their careers in the customer service sector. Our courses are designed to equip individuals with the knowledge and skills needed to excel as a customer service representat
Job Source: Pathway GroupPertemps Wolverhampton Commercial
Walsall
Are you passionate about delivering excellent customer service? Speak fluent German? Apply now to start your journey… Position: German Speaking Customer Service Representative Location: Walsall Salary: £24,000 - £26,000 Hours: Full-Time, 37.5 hours per week About the role: Our client is seeking a highly motivated and customer-focused German-Speak
Job Source: Pertemps Wolverhampton CommercialTamworth, Staffordshire
£ 500/hour
Job Title: Customer Service Representative - Nights
Location: Tamworth
- Annual salary: £28,000 (Temp to Perm)
- Contract Type: Temporary to Permanent
- Working Pattern: Night Shift
Responsibilities:
Providing exceptional customer service over the phone to resolve customer inquiries, complaints, and issues in a professional and timely manner.
Handling inbound and outbound calls to assist customers with order tracking, delivery updates, and general queries.
Answering customer emails and responding to customer inquiries through various communication channels.
Keeping accurate records of customer interactions, transactions, comments, and complaints.
Collaborating with other team members to ensure consistent and efficient service delivery.
Identifying opportunities for process improvement and offering suggestions to enhance the customer experience.
Demonstrating product knowledge and providing accurate information to customers.
Maintaining a calm and patient demeanour in challenging situations to effectively de-escalate customer concerns.
Following company policies and procedures to ensure compliance with industry regulations.
Upholding the company's values and promoting a positive brand image.Required Skills and Qualifications:
Previous experience in a customer service role, preferably in the logistics industry.
Excellent communication skills, both verbal and written, with a professional phone manner.
Strong problem-solving skills and the ability to think quickly on your feet.
Exceptional attention to detail and accuracy when handling customer information.
Proven ability to work independently and as part of a team in a fast-paced environment.
Proficient in using computer systems and customer relationship management (CRM) software.
Ability to multitask and prioritise tasks effectively.
Empathy and patience to handle customer concerns and provide satisfactory resolutions.
Flexibility to work night shifts and occasional weekends.Join our client, a reputable logistics company, as a Customer Service Representative - Nights. You will play a crucial role in providing top-notch customer service and ensuring customer satisfaction. The successful candidate will have the opportunity to grow within their team and contribute to their ongoing success.
Note: Only shortlisted candidates will be contacted.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Email Alert for Customer service Representative - Nights jobs in Tamworth, Staffordshire
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