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Reed
London
London Fire Brigade, one of our largest public sector clients based in London are looking to recruit a 2nd line Service Desk Analyst to join their team on a 3-month contract (with possibilities of further extensions and opportunities for it to go permanent). The role is full time, Monday to Friday, 37 hours per week. Full time office based, there
Job Source: ReedDGH Recruitment
Crawley
Job Description IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Crawley based firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Responsibilities and Duties: • Provide end-user IT assistance on all core
Job Source: DGH RecruitmentRIBBONS AND REEVES
London (Greater)
First Class Graduate | Hounslow | September 2024 Are you a First-Class Graduate from a top UK University looking to gain experience as a Graduate Teaching Assistant for the 24/25 academic year? Here at Ribbons & Reeves, we are looking for a First Class Graduate to provide support within lessons and build confidence in high achieving Secondary sch
Job Source: RIBBONS AND REEVESRIBBONS AND REEVES
London (Greater)
First Class Graduate | September start | Secondary school in Barnet Are you a recent First Class Graduate looking for a position where you can develop your knowledge, inspire the youth of tomorrow, and work in a rewarding role? Would a role as a First Class Graduate for a year give you the variety in a career that you strive for? An all-through s
Job Source: RIBBONS AND REEVESQuant Capital
City of London
Job Description Graduate Trading Desk Operations Analyst - Quant Trading Quant Capital is urgently looking for a Graduate Trade Desk Operations Analyst to join our high profile client. Our client is a top-tier global proprietary trading firm that leverages the latest technology, sophisticated algorithms and deep knowledge to trade in capital
Job Source: Quant CapitalLa Fosse
City of London
Job Description You’ll be joining one of the most recognisable not-for-profit organisations in the world. You’ll support staff and volunteer users across the UK, our London-based UK Office, and our operations overseas. Location: City of London (with regular site visits across the UK) Contract: Long-term rolling contract. Benefits: 4 day work
Job Source: La FosseEvantis Technology
London Area, United Kingdom
IT Service Desk Analyst - Central London - £35,000 - 1st & 2nd Line Support We are looking for an IT Service Desk Analyst for a leading London-based Law firm client of ours. Our client is very modern in its approach and is looking for an IT Service Desk Analyst who is happy to provide 1st & 2nd Line support to their London Office. Responsibiliti
Job Source: Evantis TechnologySlaughter and May
London
Job DescriptionROLE OVERVIEW //The IT Service Desk sits within our Technology department and is made up of 13 people. This is led by Service Operations Manager, a team of 10 on the day shift, 2 on the evening shift and 1 on the night shift.The successful candidate will have in-depth knowledge and experience of O365, with a track record of desk-side
Job Source: Slaughter and MayLeatherhead
Job Description Cisilion’s Service Desk Team has the exciting opportunity for a Graduate First Line Service Desk Analyst to join them on a permanent basis. The role would suit a Graduate (or Further Education) with a technical related degree who has a passion to get into IT. We would also accept applications from candidates who instead already have existing First Line support experience.
Cisilion is a Global IT Solutions and Managed Service Provider that is fuelled by trust, agility, and excellence. We have combined our collective expertise over 23 years to deliver on our client’s business objectives backed by 25+ industry awards, 100% organic revenue growth since 2019, 60%+ 3-year headcount growth with 250+ clients across the world. We hold Gold Partner status with Cisco and are a Microsoft Solutions Partner.
We are looking for enthusiastic and hungry individuals who are looking to build a lasting career in the IT industry. We will give you the experience, mentoring and a tailored training programme to enable you to start your dynamic career as part of #TeamCisilion. Cisilion will be working with you to set clear goals and expectations with regards to soft skills and technical skills training and accreditations to take you through support roles and further within our Technical Services department.
The First Line Analyst is a hybrid role with the majority of shifts being performed in our HQ in Leatherhead, Surrey. The role will run on our shift patterns and is an intrinsic part of the Service Centre department, whose primary responsibility is to take receipt of all incoming support tickets, emails and phone calls from our clients. The First Line Support Analyst will begin a triage process, in order to resolve cases in a timely and effective manner, thus upholding our service levels.
So, what do we need from you?
Graduate with a Computer / IT related Degree or Masters (would also consider IT related subjects in Further Education)
Or instead you could have existing IT support experience and looking to further your career.
You will be strongly self motivated and be able to keep a focus on development despite also performing adequately the tasks you are currently skilled at.
You will have a passion for IT and ideally be looking to move into a career centered around anything Network or Cloud based.
You will have a good understanding of Office applications such as Word, Excel, PowerPoint and Outlook.
You will have heard of Office 365 and may have used programmes such as SharePoint previously.
You will be eager to learn and happy to ask questions when you do not understand.
You will will understand the need for a professional, calm and friendly manner at all times.
You will be comfortable communicating professionally and concisely both verbally and in written form.
You will enjoy a fast-paced environment and thrive when under pressure – you like the challenge of multitasking and understand the need for deadlines.
A willingness to engage with and participate fully in the 24 hour support shift rota
Email Alert for Graduate First Line Service Desk Analyst jobs in Leatherhead
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