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Senitor Associates
tyne and wear
Job Description IT Service Desk Analyst - £20 – 25k – Newcastle Upon Tyne An established client of ours in the professional services sector are looking for an IT Service desk analyst to join their internal IT department, on a permanent basis. Joining a team and reporting to the Head of IT, the successful candidate will respond to issues related to
Job Source: Senitor AssociatesCareers Plus
Gateshead, England, United Kingdom
An exciting opportunity has arisen for an experienced and self-motivated IT NETWORK LEAD to join one of our client's Essential ICT Service team. Working as part of the ICT Services team, your main role is to manage the day-to-day operation of the IT environment within their clients. You will be leading a team of ICT Technicians to provide suppor
Job Source: Careers PlusInsight Global
Newcastle upon Tyne
Job Description One of our top IT companies are looking for a IT Support Engineer to join their exciting, fast-paced organization! You will be responsible for providing first and second level IT support to their global employee base. This will be a 3 month rolling contract. Initially this role will begin as a onsite position, where you will
Job Source: Insight GlobalCareers Plus
Gateshead, England, United Kingdom
About the role You will oversee the technical support team’s day-to-day activities, establish operational processes and service standards, and ensure the team is meeting the technical requirements of the business. This role is highly involved with customers, thus great communication skills, a passion for delivering customer excellence, and technic
Job Source: Careers PlusInsight Global
newcastle upon tyne, england, United Kingdom
One of our top IT companies are looking for a IT Support Engineer to join their exciting, fast-paced organization! You will be responsible for providing first and second level IT support to their global employee base. This will be a 3 month rolling contract. Initially this role will begin as a onsite position, where you will be expected to
Job Source: Insight GlobalParkdean Resorts
newcastle upon tyne, england, United Kingdom
Parkdean Resorts are seeking a career minded, professional and confident IT analyst to support our busy Service Desk supporting our desktop estate and associated services. The role reports directly to the Service Desk Manager and will be the first point of contact for our employees’ incidents and problems. So, why Parkdean Resorts? Well, besides t
Job Source: Parkdean ResortsCareers Plus
newcastle upon tyne, england, United Kingdom
We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assista
Job Source: Careers PlusHawthorne Careers
Gateshead, England, United Kingdom
Job Description: We are currently seeking a dedicated and experienced Service Desk Controller to join our client's dynamic team. As a Service Desk Controller, you will play a pivotal role in ensuring the smooth operation of our client's service desk, providing essential support to customers and internal stakeholders. Responsibilities: Act as the
Job Source: Hawthorne CareersTyne and wear, England, United Kingdom
IT Service Desk Analyst - £20 – 25k – Newcastle Upon Tyne
An established client of ours in the professional services sector are looking for an IT Service desk analyst to join their internal IT department, on a permanent basis. Joining a team and reporting to the Head of IT, the successful candidate will respond to issues related to hardware, software, network systems, and other IT concerns, ensuring their business operations are maintained with minimal disruption.
This is an office-based role in their Newcastle upon Tyne office, so applicants must be within a commutable distance of the area and comfortable working on-site Monday to Friday. This is a great opportunity to work with some of the latest technologies and develop your IT skills further with lots of hands-on training alongside the IT team.
Key Responsibilities:
Serve as the first point of contact for client support inquiries.
Quickly diagnose and resolve technical issues.
Escalate complex problems to senior technical staff.
Maintain accurate issue tracking and documentation.
Deliver high-quality customer service and follow-up.
Requirements:
2 years experience in IT support or a helpdesk role.
Strong problem-solving skills and technical knowledge.
Familiarity with various operating systems and IT fundamentals.
Excellent communication and customer service skills.
Relevant IT or Computer Science qualification preferred.
This is an excellent opportunity for an enthusiastic and passionate IT Service desk analyst to join a successful organisation which champions training, learning and development. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration!
If you’d like more information about the role, please contact Jasmine Brady for more information on 0161 486 1599 / email your CV to [email protected]
Information Technology Service Desk jobs in Tyne and wear, England, United Kingdom
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